Powered by advanced AI technology, Aswat Voice Bot automates customer interactions with unparalleled efficiency, in Arabic and English. From automating cash collection to order processing and delivery confirmation, Aswat Voice Bot streamlines processes, thereby improving productivity and customer satisfaction, the company claims.
Renaud De Gonfréville, CEO of ZIWO, said: “With ZIWO Workflows and Aswat Voice Bot in English and Arabic, businesses can now harness the full potential of automation, AI call agents and customer-based insights. data to drive growth, reduce costs and exceed customer expectations. »
In addition to its cutting-edge technology, ZIWO is also committed to the quality and security of the customer experience, the company says. The company works closely with national regulators and telecommunications operators to ensure compliance and reliability. With its proprietary technology hosted locally in various countries across the Middle East and beyond, ZIWO delivers cloud agility while ensuring compliance to businesses of all sizes, including SMEs, large enterprises, banks and government agencies such as Tabby, Damac, Deliveroo. , WIO, Floward, Altayer and Raya CX. Additionally, ZIWO’s omnichannel capabilities extend beyond voice, encompassing platforms such as WhatsApp, all integrated into a single, seamless solution.
