As part of its three-year commitment to ensuring operational excellence
Wipro is helping JFK International Air Terminal (JFKIAT) – the operator of JFK Terminal 4 – develop a cloud data strategy, leveraging Microsoft’s Azure data platform.
The AI-powered data analytics solution will establish a single view of terminal data across all functions, enabling JFKIAT management to continuously review and improve operations to achieve its long-term operational and efficiency goals.
The three-year project, which began in 2023, will centralize operational data mapping to improve passenger wait times, implement intelligent planning for JFKIAT’s operational functions, consolidate safety and security data, and track sustainability metrics.
In the first year of the project, Wipro successfully established a centralized database and transformed business intelligence capabilities across operations, finance and security. In the next phase of the program, use cases will be implemented in non-aviation revenue, customer experience and connected planning.
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First published: September 11, 2024 | 4:07 p.m. IST
