VFS Global has announced a partnership with the Responsible AI Institute (RAI Institute) on the development of artificial intelligence (AI) solutions at its advanced development centers in Mumbai, Dubai and Berlin.
In a statement made available to BusinessDay, VFS Global revealed that the company would leverage the RAI Institute’s expertise in AI ethics and data privacy, to ensure the development of AI solutions. AI that is secure, ethical and aligned with the operational needs of visa processing.
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As a result, the partnership will enable continued technological innovation, ensuring that VFS Global offers greater convenience to customers while providing secure and responsible visa and citizenship services to governments around the world.
“Our alliance with the Responsible AI Institute reinforces our commitment to the ethical development of AI. We have always been at the forefront of technological innovation, committed to ensuring security, integrity and strict compliance with the regulatory frameworks of our client governments. This partnership underscores our determination to responsibly lead AI advancements,” said Zubin Karkaria, Founder/CEO of VFS Global.
According to Karkaria, this innovation will strengthen the role VFS Global plays in securely connecting people and countries, supporting trade, tourism, education and skills around the world.
He further said that the company would develop its AI solutions in strict accordance with the needs and regulations of its client governments. “This collaborative effort will give them confidence that all developments are transparent, regulated and tailored to their specific needs.”
“VFS Global’s impressive track record and global outlook make it an invaluable addition as we work to steer AI toward the public good,” said Alyssa Lefaivre Škopac, head of global partnerships and growth at the Responsible AI Institute.
According to Škopac, VFS Global’s AI strategy demonstrates its commitment to innovation in the visa, identity and citizen services sectors, to meet the evolving needs of its client governments and ensure their confidence in its development efforts of AI.
The statement also reveals that VFS Global will exclusively develop all AI solutions within its advanced development centers to serve as collaborative platforms where the company will work closely with client governments to adapt solutions that improve efficiency , security and user experience of visa processing.
According to the release, this approach ensures that VFS Global retains full ownership and control, enabling it to implement the highest safety and security standards. As a result, each solution will be designed with strict AI safety and security safeguards, ensuring compliance with local and international regulatory frameworks.
He also revealed that further AI development would progress at the pace and readiness of client governments, ensuring that each stage is consistent with their specific requirements and timelines.
