SAN FRANCISCO, April 30, 2024 (GLOBE NEWSWIRE) — Preparatory work (Nasdaq: UPWK), the global job marketplace that connects businesses with freelance talent, today unveiled a collection of products, features and partnerships to transform the way businesses and professionals hire and work , as part of Upwork Updates: Spring 2024Upwork’s new biannual product showcase.
Introducing Uma, Upwork’s conscious AI
The Spring 2024 Update is presented by Uma, Upwork’s Mindful AI. Developed based on industry-leading Large Language Models (LLM) and customized with data from the Upwork platform, Uma underpins key experiences in the recruiting and matching process that are essential for businesses and freelancers to discover themselves, start and carry out higher quality projects. work.
Uma offers new features like Best Match Insights, now available in beta. Best Match insights help companies quickly find the best potential person for their role by identifying relevant information such as best proposals, customer reviews, and skills alignment with the job posting.
Uma also enhances existing innovations and experiences, including Job Generator, Proposal Tips, and Upwork Chat Pro, all AI-powered product features designed to help customers find and hire freelancers more transparently and help freelancers win projects, get more work done, and increase their efficiency.
Increasingly, Uma serves as a conversation companion for clients and freelancers on Upwork. Today, Uma is starting to roll out to the Upwork home page so customers can start interacting with the technology. Ultimately, Uma will serve as a constant, intelligent companion who supports customers throughout their Upwork experience.
“Uma is the mindful, human-centered AI that empowers our customers to work smarter and get their work done on Upwork,” said Andrew Rabinovich, Head of AI and Machine Learning at Upwork . “Part of the magic of Upwork is our more than two decades of data and insights across a full range of hiring and work behaviors. That’s millions of data points that can help Uma power all the connections that happen in the Upwork marketplace, enabling an intuitive, streamlined, high-quality work experience for businesses and professionals.
New resources for freelancers
Upwork also provided access to new tools to help freelancers stand out, get hired, and produce their best work.
“Highly skilled independent professionals, armed with the latest innovative technologies, are a powerful accelerator for efficiently achieving successful work results,” said Dave Bottoms, general manager and vice president of product for Upwork Marketplace. “Building on the recent introduction of apps and offerings, these new tools and resources we are introducing through Upwork Updates will enable skilled freelancers around the world to better differentiate themselves, connect with the right companies and projects and provide high quality services. and valuable work.
New features, updates, and resources for independent professionals include:
- Freelance PlusUpwork’s subscription offering for freelancers now includes exclusive access to Upwork Chat Pro, powered by Uma, so professionals can improve their efficiency and grow their businesses.
- Boosted profiles providing more visibility to freelancers, which gives them more opportunities to do the work they love.
- WalletNow available in beta, is an enhanced experience for uploading and curating content to display on profile pages, allowing freelancers to show off their work in the way that best represents them.
- Upwork Coaching Servicesnow available to all freelancers via Upwork Academyenable Upwork’s millions of skilled professionals to do their best work, attract and ultimately be hired by more clients.
- New third party leader in the sector applications and offers like Getty Images’ GoDaddy, Dropbox, Notion and iStock equip freelancers with the latest cutting-edge tools and services they need to deliver their highest quality work.
Access to global expert talent
Upwork has introduced two new pathways for businesses to access the expertise they need to meet their most pressing needs:
- Instant consultations enabling clients to meet qualified freelancers in minutes and receive immediate advice from experts, allowing projects to be started and completed faster.
- Upwork Expert Partner Program welcomed GoDaddy, BigCommerce and Constant Contact as new partners offering their clients direct access to a select set of trusted freelancers deeply experienced in using their specific technologies.
Updated solutions for businesses
Upwork Company introduced new Vendor Management System (VMS) and Managed Service Provider (MSP) partnerships, as well as Enterprise customer experience enhancements.
Following the launch In its first VMS partnerships in December 2023, Upwork Enterprise is rapidly expanding the ways businesses can tap into and leverage the global pool of skilled independent professionals found on Upwork, adding VNDLY working day And KellyOCG as partners, with KellyOCG becoming Upwork’s first MSP partner. These strategic partnerships enable Upwork Enterprise customers to scale and optimize their contingent workforce and make faster, better workforce planning and management decisions.
Upwork also continues to improve the customer experience within Enterprise Suite with new enhancements:
- Contract audit reports provides pre-built, customizable reports with the information enterprise customers need on hiring history and expenses, and makes this information easily visible across the organization.
- Classification compliance enhancements include real-time status updates on classification determinations that help customers quickly, easily and accurately classify employment relationships.
For more information and to explore the innovations highlighted in the Upwork: Spring 2024 updates, please visit: www.upwork.com/updates/spring-2024.
About Upwork
Upwork is the global job marketplace that connects businesses with freelance talent around the world. We serve everyone, from individual startups to large Fortune 100 companies, with a powerful, trust-driven platform that enables businesses and talent to work together in new ways to unlock their potential. Our talent community has earned over $3.8 billion on Upwork in 2023 across 10,000+ skills in categories like Website & App Development, Creative & Design, Science & Technology. data analysis, customer support, finance and accounting, consulting and operations. Learn more about upwork.com and join us on LinkedIn, Facebook, Instagram, Tic Tac And X.
Contact:
Zach Moses
presse@upwork.com
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