Tredence and Snowflake aim to drive AI innovation and improve collaboration, and transform customer experiences.
Tredencea global data science and AI solutions company, today announced its latest AI-driven innovations in the travel and hospitality industry through its partnership with Snowflake’s AI Data Cloud. With a focus on transforming customer experience, revenue management, marketing and operations, Tredence has developed a suite of AI accelerators suitable for airlines, hotels, cruise lines and to travel technology providers. Leveraging Snowflake’s AI Data Cloud for Travel and Hospitality, these solutions integrate industry-specific data sets with Snowflake’s unified platform to drive operational efficiencies and business growth.
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“Tredence’s expertise in deploying industry-specific data and AI solutions, combined with Snowflake’s robust AI Data Cloud, will transform the way travel and hospitality companies manage their operations and interact with their customers. We are excited to continue our work with Snowflake to deliver cutting-edge, scalable data solutions that drive revenue growth management and optimize costs., and create personalized experiences,” said Sumit Mehra, Chief Technology Officer and Co-Founder of Tredence Inc.
Tredence joins Snowflake to mobilize the world’s data to help organizations unlock new business value and drive innovation. Through continued collaboration with Snowflake, the Tredence Accelerator addresses critical industry trends such as hyper-personalized marketing, enhanced customer experience, and optimized revenue management. Tredence’s AI-powered solutions, such as recommendation engines for dynamic pricing and frameworks for real-time personalized customer engagement, enable travel and hospitality companies to stay ahead of a rapidly evolving market.
“The travel and hospitality industry is at a pivotal moment, where AI and data-driven insights are becoming increasingly critical to business success in areas ranging from customer experience to marketing, to operations and everything in between,” said Whitney HawthorneGlobal Head of Travel and Hospitality at Snowflake. “Tredence and Snowflake jointly enable their customers to transform their operations and deliver unparalleled customer experiences through AI Data Cloud.
This powerful collaboration is exemplified by Tredence’s multi-year partnership with one of the world’s largest hotel chains. By leveraging Snowflake’s AI Data Cloud, Tredence drove significant data-driven growth, improving the company’s Net Promoter Score (NPS) by 7 points and increasing average member value by more than $500 thanks to personalized promotions. Additionally, this partnership optimized revenue management through predictive customer lifecycle value (CLTV) and dynamic pricing., and multi-channel marketing analytics, strengthening the client’s leadership in the hospitality sector.
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