Despite the hype around AI, organizations find the path to successful implementation fraught with challenges. Many companies face unexpected challenges in translating the potential of AI into tangible business outcomes.
However, success stories are beginning to emerge as companies learn to overcome these obstacles and adapt their strategies accordingly.
Better results with AI
In a report on CIO.com, Hannah Calhoon, vice president of the AI for Employment website Indeed, highlighted how her organization has used AI to make existing tasks faster, easier and of higher quality than before.
In one example, the job placement and recruiting platform company turned to LLMs to add a short, highly personalized phrase into the emails it sends to job seekers about open positions matching their qualifications .
The result? Personalization led to a notable 20 percent increase in the number of candidates applying for these roles – and a 13 percent increase in the number of candidates successfully landing the role.
This is nothing ridiculous given that Indeed sends around 20 million such emails per day – and personalization would have been impossible without AI.
Improve productivity
Moe Asgharnia, CIO of a company called BPM, explained how it created a custom AI tool earlier this year that allows employees to quickly research tax laws and tax scenarios.
According to Asgharnia, bespoke AI sifts through large amounts of information to provide insights in seconds, allowing even young workers to work much more efficiently.
“It has improved our response times and really driven better resource utilization across the company,” he said.
For his part, Calhoon believes that workers will soon experience productivity gains multiplied by AI. She cited examples such as computer coding which currently cannot be done without specialized training, and how her employees will be able to do it at a level and speed beyond what experts can do today.
“AI will allow us to automate a lot of the work that people don’t like and create more moments and space for human connections, problem solving and collaboration,” she said. declared. “There is an opportunity to use AI to improve work, certainly at Indeed but also for millions of people around the world. It’s transformational.
Image credit: iStock/Yaruta
