– Both companies will deploy SHARK.X, an open, hybrid, multi-cloud hardware and software platform specializing in analytics, data management and AI.
– Telefónica Tech and IBM will create a use case office to develop customer pilots
– The new collaboration agreement will promote training and education actions to develop and scale digital transformation projects in the business and public administration sector based on these technologies.
June 18, 2024
From left to right: Adolfo Hernández Pulido (IBM) and Elena Gil Lizasoain (Telefónica Tech)
MADRID, June 18, 2024 /PRNewswire/ — Telefónica Tech and IBM (NYSE: IBM) today announced a new collaboration agreement to drive the deployment of artificial intelligence (AI), analytics and data governance solutions and meet the constant and dynamically evolving needs of businesses. The agreement, initially limited to Spainestablishes a framework for collaboration between the two companies to help their clients cope with the complexity of managing new technologies in a heterogeneous and changing environment and to extract the full value of these technologies in their business processes.
According to the conclusions of IBM Global AI Adoption Index Studyalmost half of companies Spain who are already working with AI say they have accelerated their investments in this technology over the past 24 months. This highlights the need to provide the business landscape with tools and solutions that guide their digital transformation journey, in which AI plays a leading role.
Through this new collaboration, the companies will work together to develop and deploy an open, hybrid, multi-cloud platform, specializing in data management and AI to facilitate and accelerate clients’ business initiatives, an office of use cases, demonstrations and MVP development; and the implementation of resources, training and certifications. Last year, IBM launched the Watsonx AI and Data platform, which will be at the heart of the collaboration agreement.
Elena Gil LizasoainDirector of the Artificial Intelligence and Data Business Unit at Telefónica Tech, said: “This new collaboration with IBM will help harness the many benefits of artificial intelligence, traditional and generative, as well as good data management in the business world. By combining the knowledge of both teams, we will continue to move forward in building use cases aimed at creating more efficient and sustainable businesses.
Adolfo Hernández Pulido, general manager of technology for Telefónica at IBM, added: “This collaboration is a new step in our long history of collaboration with Telefónica Tech. Together we are accelerating the digital transformation of the Spanish business world, enabling the development of innovative technological solutions that will help businesses adapt to the AI era. Governance and the correct deployment of AI are key to the success of today’s businesses, and we both share a commitment to helping businesses achieve this.
Technology and co-creation to provide answers to the real needs of businesses
Telefónica Tech and IBM will launch a Use Case Office, staffed by highly qualified professionals from both companies, to promote and coordinate the definition and development of use cases, proofs of concept and MVPs to accelerate development business and further highlight the value available to customers through the use of these technologies.
IBM Client Engineering, the IBM team that helps solve business challenges through co-creation and innovative work with experts, will play an important role in the use case office, as will Telefónica Tech professionals who bring deep technical knowledge and experience in implementing AI in the business sector.
The collaboration already provides its customers with generative AI solutions that include code generation for IT applications, process and incident automation, cognitive assistants in industrial operations, consulting and customer service, analytics , processing and management of audiovisual content and text documents.
IBM and Telefónica Tech have a strong history of collaboration that includes hybrid cloud-based solutions, such as TROS, Telefónica Tech’s multi-cloud service based on RedHat OpenShift; Built-in AI for creating virtual assistants to improve customer service; and optimized supply chain management to increase traceability of company assets with blockchain. This joint effort is the next step in the successful relationship in which both companies continue to drive innovation and digital business transformation through the implementation of cutting-edge technologies.
SHARK.X, the new platform to manage end-to-end AI deployment
SHARK.X, a new innovative open, hybrid and multi-cloud platform that hosts different IBM hardware and software components, with access to IBM Cloud and other clouds, where the native hyperconverged infrastructure IBM Storage Fusion HCI stands out for running enterprise applications, will be deployed at the Telefónica Tech facilities in La Cabina, which is Telefónica’s technological inspiration center for the digital transformation of businesses and public administrations.
Telefónica Tech will provide specialized professional services to define the most appropriate deployment architecture for each client and integrate the solution into their environment, as well as ingest data from different sources and develop artificial intelligence use cases aimed at meeting their business priorities. It will also provide advice in the area of data governance and artificial intelligence models as well as in the area of regulatory and ethical compliance, which is particularly relevant with the new regulations approved in the European Union.
At the software level, SHARK.X will include several IBM technologies that will cover the entire value chain associated with enterprise data management, analysis and management of enterprise data. SHARK.X will host IBM Cloud Pak for Data to enable data collection, organization, analysis and governance; it will include the IBM Watsonx AI and Data platform to create, deploy and scale AI applications in a simple, secure and governed manner; as well as Cognos and Planning Analytics, which enable collaborative business intelligence, planning and reporting solutions.
With these capabilities, the SHARK.X platform will address traditional and generative AI initiatives and address end-to-end data governance and management while providing a Lakehouse as a robust enterprise data management solution. business, helping to ensure data security and protection and ensure business operations. intelligence, planning, optimization and reporting.
About Telefónica Tech
Telefónica Tech is the leading digital transformation company. The company offers a wide range of services and integrated technological solutions in Cybersecurity, Cloud, IoT, Big Data and Blockchain. For more information, please visit: https://telefonicatech.com
About IBM
IBM is a leading global provider of hybrid cloud and AI and consulting expertise. We help our customers in more than 175 countries leverage insights from their data, streamline their business processes, reduce costs, and gain a competitive advantage in their industry. More than 4,000 government entities and enterprises in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM and Red Hat OpenShift’s hybrid cloud platform to deliver their digital transformations fast, efficient and secure. IBM’s groundbreaking innovations in AI, quantum computing, industry-specific cloud solutions and consulting provide open and flexible options for our clients. All of this builds on IBM’s long-standing commitment to trust, transparency, accountability, inclusiveness and service. Visit www.ibm.com for more information.
Media contacts:
Miguel Gimenez de Castro
miguel.gimenezdc@ibm.com
Claire Chachère
clare.chachere@ibm.com
SOURCE IBM
