Ooredoo Qatar, a leading telecommunications provider in Qatar and the region, announced a strategic partnership with Google Cloud to transform its data analytics and AI capabilities.
This collaboration is part of Ooredoo’s data transformation journey which will begin with the modernization of Ooredoo Qatar’s data architecture and infrastructure and position it to provide unprecedented levels of customer service.
Ooredoo Qatar is committed to innovation and providing our customers with the best possible experiences. By leveraging Google Cloud’s advanced machine learning and artificial intelligence (AI) and Smart Analytics solutions, Ooredoo Qatar will gain deeper insights into customer needs and preferences.
This intelligence will also enable improved network performance optimization, personalized offers and proactive customer support. Ooredoo Qatar has opted for the Google Cloud environment to power innovation and collaboration while using cutting-edge cloud technology.
“We are excited to partner with Google Cloud to accelerate our data transformation journey,” said Sheikh Ali Bin Jabor Bin Mohammad Al-Thani, CEO of Ooredoo Qatar.
“This collaboration underlines our customer-centric focus. By leveraging Google Cloud’s expertise in AI and data analytics, we will improve the customer experience and unlock new growth opportunities.
Key highlights of the Ooredoo Qatar and Google Cloud partnership include:
● Improved customer service: AI-powered data analysis will help Ooredoo Qatar deliver smart products and services to its subscribers, enabling efficient and personalized customer interactions around the clock.
● Data-driven decisions: AI-driven data analysis will support proactive network management, ensuring the quality and reliability of Ooredoo Qatar’s services.
● Agile Innovation: The flexibility and scalability of Google Cloud infrastructure will enable Ooredoo Qatar to quickly develop and deploy new customer-focused services and solutions.
“We are excited to support Ooredoo Qatar in its quest to push the boundaries of innovation and provide world-class customer service,” said Ghassan Kosta, Regional General Manager, Google Cloud. “Google Cloud technology will play a key role in enabling Ooredoo Qatar to personalize its offerings, optimize its operations and ultimately strengthen its relationships with its customers.”
This partnership between Ooredoo Qatar and Google Cloud highlights a shared commitment to delivering exceptional digital experiences across Qatar.
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