Sergio Cossio, Director of Security Compliance and Identity at Microsoft, highlights the key operational challenges government agencies face in implementing zero trust, primarily budget constraints and lack of manpower. Despite these challenges, many agencies are already engaging in key activities under Zero Trust, such as protecting endpoints, networks and identities. Cossio also highlights the potential of AI as a force multiplier to strengthen cybersecurity efforts, facilitate threat response, and streamline processes such as security and data classification.