CHICAGO — Microsoft unveiled game-changing AI technologies to empower business operations and employees at the recent Ignite 2024.
The event is Microsoft’s flagship conference where the company unveils its latest innovations. This year’s Ignite was held November 18-22, 2024 in Chicago, Illinois.
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The hybrid event showcased new Microsoft 365 Copilot features, such as Copilot Actions. It automates routine tasks so users can focus on more strategic tasks.
Copilot Actions lets employees leverage AI to summarize meeting action items, collate newsletter content, and prepare for customer engagements.
Additionally, Microsoft’s 365 new agents use SharePoint knowledge, translate Teams meetings in real time, and automate self-service functions.
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Ignite 2024 also revealed AI upgrades for Microsoft Copilot Studio, namely the creation of AI agents. As the name suggests. The feature allows users to create autonomous agents that can handle complex tasks such as customer service and financial operations.
These AI assistants understand the complexity of different roles and act on behalf of others. Therefore, it helps businesses become AI-driven organizations with improved operational efficiency and customer satisfaction.
Microsoft AI agents incorporate extended language models (LLMs), allowing them to perform tasks that traditionally required manual intervention.
Beyond Ignite 2024, Microsoft AI tools have transformed several leading companies across various industries:
- Visa uses Copilot to improve the accuracy of its financial operations.
- Pfizer uses Microsoft AI to facilitate its drug discovery and development processes.
- Honda uses this artificial intelligence to streamline quality controls.
The Philippines is also harnessing the potential of AI. Specifically, the Department of Trade and Industry (DTI) launched the National AI Strategy Roadmap 2.0 and the Center for AI Research (CAIR).
Additionally, 74% of Filipino business leaders believe AI tools can improve workplace efficiency.
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Microsoft invites businesses to explore these innovations and help transform the future of work.
