- People across all industries, organizations, and functions are using artificial intelligence, and marketing is no different.
- So who is using AI in marketing and what do they think about its impact? We present some insights from Filestage’s recent study.
There was a time when people were wary of artificial intelligence (AI). However, recent years have seen significant adoption of this technology by organizations around the world. According to Statistathe global AI market size was just over $9.5 billion in 2021 and over $200 billion in 2023. Moreover, it is expected to reach $1.8 trillion by 2030.
But who uses technology the most, especially in marketing? And what do people think about it? To better understand, Filestage recently conducted a study. Here are some key takeaways from the study.
More than two-thirds of professionals use AI to create marketing content
According to the study, 76% of professionals use artificial intelligence to create marketing content. Additionally, 57% of startups, 52% of agencies, and 51% of freelancers use AI daily or weekly to create content. In contrast, established brands and production companies do not appear to be actively using this technology, with only 32% and 36%, respectively, using it daily or weekly. Furthermore, 35% and 29% respectively say they never use it.
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Only a few are talking to managers, customers and stakeholders about using AI
While many professionals are actively using AI for marketing purposes, very few seem open to its use. For example, 41% have not informed their stakeholders about the use of AI. That said, it also depends on the type of organization. For example, 54% of professionals at production companies have not informed their stakeholders about the use of AI, while only 23% at startups have not informed them.
So, which stakeholders were people informed about? THE study found that 56% of people have not informed their teammates about the use of AI to create content, while around two-thirds have not informed their managers or clients about the use of AI. AI.
There may be several reasons for this. For example, some may not rely on the end result of a tool, while others may use it like any other tool like Google or Ahrefs, which does not require informing customers . Another reason may be that stakeholders focus on the end result rather than how it is produced.
Most people think AI improves productivity
So, what exactly do AI users think? A lot of people seem positive about it. Around 83% felt it improved their productivity, 62% felt it improved their profitability, and 59% felt it improved their creativity. While agencies were the most positive when it came to creativity (70%) and profitability (74%), startups were the most positive when it came to productivity (91%).
That said, some people seem to have mixed feelings about AI, especially when it comes to creativity. While some believe AI will enhance their creativity far more than before, others believe it will decimate the industry and lead to blander, safer content.
In fact, creativity was also among the top three things people think AI will negatively impact; 32% think AI would impact self-esteem, 25% think it would affect recognition, and 20% think it would impact creativity. Additionally, established brands (27%) are the most negative about the impact of technology on creativity.
Nearly 50% believe AI will become a key part of their role
Nearly half of those surveyed believed AI would likely become crucial to their role. In fact, 72% of startups thought it was likely. Regarding accuracy, 62% believe AI would increase the importance of content reviews. This highlights the importance of a reliable approval process when it comes to marketing.
Around 63% also believe that AI will become a key part of university marketing curriculum, as it will play an important role in the future.
More than half think parts of copywriting and SEO will be replaced
People are constantly worried that AI will replace them. However, many experts believe that people with AI knowledge will replace those without it. To test this theory, the survey asked participants how likely they were to be replaced in the next 5 to 10 years. The three functions most likely to be replaced in marketing are SEO (65%), content writing (58%), and content marketing (58%).
According to one of the respondents, the growing power of AI allows it to automate several tasks that SEO specialists currently perform easily. Additionally, the way people search is changing rapidly, making it difficult to adapt to traditional SEO methods. As such, the role of an SEO specialist may be partially replaced.
So, if professionals want to change careers, which ones are unlikely to be replaced by AI? The top three careers appear to be branding (37%), project management (36%) and public relations (34%). They are mostly immune to AI control because they require human connections, understanding of subtle nuances, intuition, and creating strategies based on experience.
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Final Thoughts
As many respondents indicate, AI is being implemented overtly or covertly in the daily work of many professionals, particularly in marketing. Additionally, many professionals also believe that AI will eventually partially or entirely replace their role in the near future. It is therefore time for governments and key stakeholders to create a framework around the use of AI in organizations. As for employees, it is a good time to consider retraining in AI to avoid being replaced by technology or by people capable of handling it.
Do you think your job can be replaced by AI or people who know AI? Let us know on Facebook, XAnd LinkedIn. We would love to hear from you!
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