We are all well aware now that large companies are race to implement AI and win a competitive advantage. A new study shows the extent to which companies expect HR departments to participate in this transformation.
About 60% of companies with more than 5,000 employees say that in the context of human resources in the next 12 months, AI will have the greatest impact on talent acquisitionaccording to new data from Mercer shared exclusively with Fortune. This is followed by 50% of participants who say that their company employee relations will be most impacted by technology, and 40% who anticipate their performance management will change the most.
“Every HR role is made up of tasks,” says Jason Averbook, global head of HR strategy at Mercer. Fortune. “So it’s a very simple question for HR to think about: ‘How can we actually use tools like this to help automate certain processes?’ »
But for AI deployment to be successful, new technology must be implemented thoughtfully. This is why so many CHROs and staff leaders worry how best to educate staff. And some employee development trends are already taking shape in the world of human resources.
According to Mercer data, about 70% of large companies with AI training focus on teaching concepts and terminology. Then come 60% who offer training on ethical considerations And Responsible AI50% who train employees to take a practical approach with technology, and 30% teaching how to use AI in specific business functions.
Averbook says the data shows that companies are primarily thinking about how to train their employees on the technical aspects of AI. This is important, of course, but he adds that all employees need to be clearer about how this will transform their role within the organization.
“There is a huge need for education around change: ‘How this will change my work, how I need to think about work differently, how to have an AI-first mindset when I’m in workflows’ “, he said. “Technology implementation comes from IT, then continuous improvement comes from HR. »
Emma Burleigh
emma.burleigh@fortune.com
Today’s edition was curated by Brit Morse.
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