Importance of AI ethical guidelines and policies matches revenue growth, responses indicate
NEW YORK, March 5, 2024 /PRNewswire/ — Deloitte today released a new study, “Preparing the Workforce for Ethical, Responsible, and Trustworthy AI: Executive Perspectives,” which outlines the company’s priorities and actions to harness the benefits of AI while maintaining trust and equitable outcomes.
The Deloitte study Ethics of technological trust Practice surveyed 100 senior executives to understand how their organizations are developing ethical principles around AI, and how they are informing and educating their workforce on AI ethics.
Among executives surveyed, issuing clear policies and guidelines was ranked as the most effective method for communicating AI ethics to staff, followed by workshops and training. The survey also shows that executives associate the greatest importance of ethical guidelines for emerging technologies with revenue growth (55%), followed by brand reputation and market trust (47%).
Additional key findings include:
- Of the executives surveyed, 86% say their organization has implemented ethics policies and guidelines or is in the process of doing so. Nearly half of respondents (49%) say their organization currently has guidelines or policies in place regarding the ethical use of AI, and 37% said they are almost ready to deploy policies.
- Boards of directors are involved in setting AI ethics policies as often as ethics officers. Respondents indicated that boards of directors (52%) and ethics officers (52%) are still involved in creating policies and guidelines for the ethical use of AI.
- Organizations are reskilling and making acquisitions to prepare their workforce for AI. Companies are actively training and upskilling their workforce (45%), acquiring organizations with AI capabilities and skills (45%), and hiring in the AI space (44%) to prepare employees for AI integration. AI – and about another 40% say they are almost ready to do the same.
- Researchers and specialists in ethics are in greater demand than ethics officers. More executives surveyed said their organization is currently hiring or planning to hire for roles such as AI ethics researchers (53%), compliance specialists (53%), and data analysts. technology policies (51%) rather than for management positions such as ethics director. (38%) or trust director (36%).
Key Quotes
“At every stage, the creation or use of emerging technologies like AI presents an opportunity to ensure we positively advance a more equitable and prosperous world,” said Kwasi Mitchell, Head of Engagement and DEI at Deloitte US. “Organizations certainly play a critical role in the responsible adoption and implementation of AI, and I am encouraged by the contributions we are seeing from C-level leaders to prioritize awareness, ethical training and use so that we can collectively produce better results for our business. businesses and people as a result.
“As organizations increase their use of AI, the survey indicates that leaders are acutely aware of the need to provide comprehensive ethics training in tandem to prepare their workforce,” said Beena Ammanath, Chief Ethics Officer of the Technology Trust in the United States, Deloitte LLP. “Competing strategies of companies – upskilling their own employees, hiring for new positions, and even acquiring companies with existing AI capabilities – demonstrate that they recognize the immense opportunity that only the human element can generate from AI.”
About the survey
The Deloitte study, “Preparing the Workforce for Ethical, Responsible, and Trustworthy AI: Insights from the C-suites,” surveyed 100 executives and was conducted online by an independent research firm. between January 17 and 22, 2024. Respondents represented executive, president, board member, and partner/owner positions in companies across the United States.
The investigation follows that of Deloitte “State of Ethics and Trust in Technology” annual report that assesses whether and how ethical standards are applied to emerging technologies. Learn more about Deloitte’s activities American Lens and DEI Office Or Ethics of technological trust practical, including its frame to guide responsible decision-making in technology design, operation and governance, visit www.deloitte.com.
About Deloitte
Deloitte provides industry-leading audit, advisory, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500 companies.® and more than 8,500 private companies based in the United States. At Deloitte, we strive to achieve our goal of creating a an impact that counts by creating trust in a more equitable society. We leverage our unique blend of business acumen, technology savvy and strategic technology alliances to advise our clients across industries as they build their future. Deloitte is proud to be part of the largest global professional services network serving clients in the markets that matter most to them. With more than 175 years of service, our network of member firms spans more than 150 countries and territories. Discover how Deloitte’s approximately 457,000 employees around the world connect to impact www.deloitte.com.
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SOURCE Deloitte
