In a world where technology continues to push the boundaries of what is possible, the theme of Deloitte’s AI Forum 2024 was “The AI Generation: A New Era of Possibility”. The second edition of Deloitte’s India AI Forum, which provided a captivating exploration of the potential of Generative AI (GenAI), was held on January 30, 2024.
The forum provided a comprehensive overview of GenAI, covering its theoretical foundations, practical applications and future implications. Participants gained valuable insights through interactive sessions and real-life success stories. which delved into the nuances of optimizing data, building trust, and nurturing the human-machine relationship in the age of GenAI. Apart from sharing information and knowledge, the event also provided an opportunity to establish strategic partnerships with like-minded leaders.
Inaugurating the event with Prashanth Kaddi, Partner at Deloitte, Sanghamitra Pati, Managing Director, Deloitte, said, “GenAI is a profoundly transformative secular trend. We are already seeing a lot of potential and results as we move forward with our customers and alliances. We are very happy to bring these experiences to life during this great forum, which allows us to imagine and reflect together. This marked the start of an informative series of enlightening fireside chats, panel discussions and presentations.
One of the highlights of the event was a fireside chat on “The GenAI Paradigm: Impact on Society, Economy and the Future” which featured Romal Shetty, CEO of Deloitte Asia of the South, and Sonam Wangchuk of the Himalayan Institute of Alternatives. They discussed a wide range of topics, including how AI can democratize education to realize its transformative potential, as well as the risks and challenges associated with its widespread adoption. In the session titled “Leading by Example: Deloitte’s Generative Approach,” panelists Saurabh Kumar, Partner, Deloitte, and Vishal Sharma, Managing Director, Deloitte, spoke about the company’s change journey with GenAI and how its delivery centers in India have adapted. to change. Moderated by Deloitte Director Deborshi Dutt, they also shared how they educated their own people about GenAI before creating change in customer mindsets.
Unlike the technology perspective discussed in other discussions, “Generative AI and the Workforce: What Ahead” revealed a CHRO’s perspective on how GenAI would reshape the talent lifecycle and workforce dynamics. Moderated by Deepti Sagar, Partner, Deloitte, participants included Shilpa Vaid, CHRO, Diageo; Meenakshi Priyam, Group CHRO, Udaan; and Kate Schmidt of Deloitte, who discussed the various challenges and opportunities experienced and envisioned during this journey. They agreed that using GenAI would radically reshape the nature of work and lead to significant productivity gains. While GenAI will make some jobs redundant, it will also remodel and augment others and create new jobs in the future.
“Decoding Customer Experience: The Generative AI Method” was another major discussion. It was led by Gaurav Gupta, partner at Deloitte, with representatives from major companies, including Kamal Sharma, head of Carrier GCC; Manik Nangia, Digital Transformation, Bajaj Auto; Lalit Wadhwani, Head of Product Engineering, Siemens Advanta; and Lenin Chaturvedi, Vice President IT, Takeda Plasma Therapies Group. They discussed use cases and best practices for using GenAI to improve customer/user experience and drive innovation.
The session titled “Unlocking Generative AI for Business: The Role Data and Analytics Play,” moderated by Prashanth Kaddi, Partner at Deloitte, discussed the crucial role of data and analytics. Vijay Veerachamy, Analytics Delivery Manager, Cargill; Anivesh Shandilya, Global Head of Data Architecture and Engineering, Unilever; Premal Buddhdev, Chief Technology Officer, Volkswagen; and Nithya Subramaniam, Kellogg’s, discussed the more practical aspects of implementing GenAI solutions, such as the perceived business value of the results and the ability of existing enterprise data to become a trusted foundation for GenAI. Panelists highlighted the importance of defining clear business objectives and using existing data resources effectively.
“GenAI and AI are transformational technologies, but the big question is how can we harness them to transform our businesses, our societies and solve the problems we face? » Prashanth Kaddi said. Referring to Deloitte’s “State of Generative AI in the Enterprise” report released in January 2024 at the World Economic Forum in Davos, he said: “This report contains a number of insights that cover strategy, technology, talent, governance and everything. the aspects related to GenAI and AI that must be addressed to succeed in a generative AI program and, more broadly, an AI program.
A session titled “Exploring the Future of AI in India: A Venture Capital and Private Equity Perspective” provided an overview of the future of AI in India, highlighting the types of companies and projects that are expected to attract funding in the evolving AI landscape. Moderated by Jehil Thakkar of Deloitte, Sumangal Vinjamuri, Associate Vice President of Blume, and Nishant Rao, Founding Partner of Avataar Ventures Partners, participants shared their real-world experiences and offered valuable insights.
A fireside chat on “Trustworthy AI: The Last Mile to Generative AI Success” highlighted the importance of building trust in AI systems to ensure their success and adoption. Beena Ammanath, head of the Deloitte AI Institute, and Debashish Banerjee of Deloitte said that by focusing on sound AI principles, organizations can mitigate risks and maximize the value derived from GenAI solutions. They also discussed how organizations can better understand the nature and scale of GenAI risks in order to increase the value they extract from them.
As host of Deloitte’s AI Forum 2024, the Deloitte AI Institute reaffirmed its commitment to responsibly shaping the future of AI through this event. He has led a conversation on AI through collaborative efforts and deep industry expertise, revealing insights, unlocking limitless possibilities for unraveling the profound effects of AI, and paving the way for the next phase of AI evolution. the company.
Deloitte’s AI Forum 2024 was not only a gathering of minds, but also served as a testament to the transformative power of GenAI. By fostering dialogue, knowledge sharing and collaboration, the event laid the foundation for a future in which AI drives innovation, accelerates growth and unlocks human potential like never before.
