Girnar AI Innovations Lab has announced a strategic partnership with CarDekho Group’s investment arm, Girnar Vision Fund (GVF), following a successful pre-seed funding round. This collaboration aims to accelerate the company’s mission to revolutionize the entire customer support industry with the cutting-edge product Uservox.ai which offers advanced AI-powered voicebots, chatbots and conversational AI tools designed to improve customer interactions.
Girnar AI Innovations Lab, founded in April 2024 by industry veterans Saurabh Mathur and Shraddha Srivastava, specializes in developing AI-based virtual assistants. These solutions, powered by natural language processing (NLP) and machine learning algorithms, address the unique challenges of the automotive, insurance, edtech, and fintech industries, addressing the complexities of customer engagement in multiple Indian languages and dialects. The company’s voicebots and chatbots enable businesses to provide personalized, transparent support and resolve queries more efficiently through voice and text interfaces.
With the support of CarDekho, Girnar AI Innovations Lab is set to enhance its capabilities, making the first level of customer support and lead verification processes more efficient. The partnership will enable the Girnar AI Innovations Lab to access CarDekho Group’s deep industry expertise, particularly in the automotive, insurance and lending sectors. This strategic support will enable the Girnar AI Innovations Lab to refine its AI-based voice bots for more targeted, industry-specific solutions and expand its geographic footprint. Additionally, the partnership provides significant opportunities for market expansion, rapid testing and iteration of solutions, thereby strengthening the credibility and positioning of the Girnar AI Innovations Lab brand in the industry.
Saurabh Mathur, Founder, Girnar AI Innovations Lab, said, “We are delighted to partner with CarDekho Group, a leader who has consistently set new standards in customer service and innovation. For years, CarDekho has built a strong reputation for connecting customers with transparent and reliable solutions, and at Girnar AI Labs, we are excited to align our vision with theirs and elevate the experience even further customer. Our goal is to improve the way businesses interact with their customers using AI-powered voice solutions that understand local languages and nuances. Together, we aim to create more effective, personalized and engaging customer journeys, continuing the legacy of customer-centric innovation.
Amit Jain, Co-Founder and CEO, CarDekho Group, said, “As someone who is deeply passionate about technology, I truly believe that the future will be shaped by the innovations we build today. The Girnar AI Innovations Lab is a great example of this. The company harnesses the power of AI to transform customer engagement and product experiences in smarter, more intuitive and more personalized ways. With Girnar Vision Fund, we aim to nurture such innovative startups, providing the resources and mentorship needed to revolutionize not just the automobile sector but the entire Indian technology landscape.
CarDekho’s investment in Girnar AI Innovations Lab is part of its broader strategy to support startups at the forefront of technological innovation. Launched in late 2023, the Girnar Vision Fund (GVF) is dedicated to supporting new-age startups in sectors such as automotive, fintech, insurtech and other deep tech industries. CarDekho Group has also invested in BiUP Technologies through the Girnar Vision Fund as part of its broader strategy to nurture revolutionary ideas evolving in the entrepreneurial ecosystem.
