Box, an intelligent content cloud, and Slack, an AI-powered work operating system, a Salesforce company, have expanded their partnership that brings secure AI to enterprise content to transform the way organizations work.
Available today, joint customers can now access unlimited Box AI directly queries Slack, allowing users to ask critical questions and discover insights from Box files where they’re already working. The companies also announced several joint integration enhancements, including dynamic and secure previews of Box files in Slack, enhanced workflow automation across both platforms, and more.
Denise Dresser, CEO of Slack, said: “The world’s largest and most complex companies rely on Slack to bring together their people, projects, data, knowledge, and culture in a single conversational interface. Now, with Box AI, companies can intelligently surface insights from their most critical business content, right in the workflow.”
“Slack’s enhanced interoperability with Box makes it easy for businesses to unify files across their organization and then take action that accelerates their most important business outcomes. This integration is a perfect example of how businesses are using Slack and Box to enhance their AI-powered business operating systems for the next generation of AI agents and applications.”
To increase productivity, businesses today need to be able to access their powerful work tools, AI agents, and applications in the context of where work already happens. Slack’s conversational interface and extensible platform, with over 2,600 third-party apps, enable employees to connect their most important business processes in the context of their existing work. Box’s intelligent content cloud, powered by AI and integrated with Slack, gives customers the ability to interact with and search their company’s content in the workflow and in the unique ways their individual teams need.
Available today: Unlimited Box AI queries, directly from Slack
Box AI brings powerful, large-scale language models to customers’ most important business insights, without training on itto discover insights and automate workflows around content. By integrating Box AI with Slack, Enterprise Plus customers can now make unlimited AI queries and surface key insights from Box files sent directly into Slack channels and threads. Because Box AI is governed by Box’s built-in permissions, users will only be able to interact with and receive responses from files they have access to. With Box AI in Slack integration:
- Marketing Teams can use Box AI to extract key insights from an in-depth market analysis report into a Slack channel and share it with the team in seconds, accelerating decision-making.
- Sales Teams can use Box AI to highlight changes to a customer presentation shared in Slack, ensuring everyone on the team has the most up-to-date information, improving customer interactions.
- Legal teams can ask Box AI to identify key clauses, terms, and obligations in a contract shared in Slack, simplifying the review process and ensuring critical details aren’t overlooked.
- Operational teams can ask Box AI to extract and share key takeaways from budget update files posted to Slack, helping them stay on top of important details and ensure alignment with financial goals.
- HR Teams can leverage Box AI to summarize employee engagement survey results shared in a Slack channel, quickly identifying trends and areas for improvement, helping to create effective action plans and improve workplace culture.
Available Today: Deeper Box and Slack Integration
Slack’s Box AI feature builds on the innovation both companies have delivered over the past year to make it easier for customers to use Box and Slack together. Additional new features and capabilities include:
- Dynamic and secure file previews Give joint customers the ability to preview, scroll through, and view the latest versions of entire Box documents—including PDFs, spreadsheets, and slides—right from their Slack channels. The ability to access and interact with files is governed by Box’s built-in permissions.
- Improved Box Workflows in Slack Enable Slack users to create no-code workflows that integrate their Box content, enabling teams to automate business processes that include Box content directly within Slack.
- Real-time loading of content cards allows Box files shared in Slack to reflect any changes made to the file within seconds, improving the user experience by ensuring that files shared on Slack are updated when the Box file itself is changed.
- Updated Administrator Delegated Permission streamlines the sign-in and authorization experience for the Box app in Slack, making integration deployment faster and easier.
- Improved content workflow between Box, Slack, and Salesforce allows joint customers to select Box as the default storage location for all uploads, allowing them to connect Slack channels and Salesforce accounts to the same mapped Box folder structures, ensuring content is mirrored across all three platforms and eliminating redundancies.
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