This audio is automatically generated. Please let us know if you have back.
One of the biggest obstacles to expanding the use of artificial intelligence in business is the delicate balance between integrating AI tools and “achieving productive coexistence” with human talent. according to a report from August 28 from CompTIA, a technology industry nonprofit organization.
In a survey of more than 500 technology professionals, companies also cited issues such as higher technology infrastructure costs, cybersecurity and privacy.
To address these challenges, companies are looking closely at upskilling as part of their strategy to invest in AI-related tools for customer relationship management, business productivity and HR systems.
“These tools are already an integral part of business workflow, and AI will become a powerful new part of a complex solution stack,” said Seth Robinson, vice president of industry research for CompTIA. said in a statement“In this scenario, a company will likely need a low degree of AI expertise across its entire workforce and a high degree of AI expertise in a few select areas.”
CompTIA has created an AI framework with six areas of skill development as AI implementation grows:
- Cybersecurity, with AI capabilities to secure networks
- Automatic coding, with AI coding programs alongside human engagement
- Architecture, where humans build AI networks
- Technology-related work, where staff must understand best practices for AI prompts
- Data analytics, which will continue to evolve alongside AI
- System operations, with improvements in business process automation
To find the balance between AI tools and human talent, Training and development can lead transformation By putting people first, according to Peter Hirst of the MIT Sloan School of Management. Given that AI tools present opportunities for innovation but also major risks, it is important for HR to ensure organizational capabilities and skills through AI upgrading.
However, HR teams are often excluded from AI projectsdespite the need for upskilling and change management, according to a report from McLean & Co. Instead, HR leaders should be at the table to help develop strategic AI implementation plans that maximize ROI and mitigate reputational, security and inclusivity risks, the report said.
Talented leaders are also grappling with uncertainty surrounding the use of AI According to a Mercer report, top-performing business leaders are successfully embracing AI in 2024, prioritizing human-centered productivity, fostering trust, ensuring fair labor practices and building on a “digitally-infused future,” Mercer said.
