2nd GenAI Generation Process Templates and New AI Studio Enable Democratized AI Agent Creation, Rapid Automation Development, and 3x Faster Time to Value
TOKYO, July 10, 2024 /PRNewswire/ — Automation Anywhere, the leader in AI-powered automation, announced its new AI + Automation enterprise system that leverages AI to power automation to drive exponential results. Unveiled at Imagine 2024The company’s new offering builds on its second-generation GenAI process models to accelerate the discovery, development, and deployment of AI process automations. The company also launched new AI agents to handle complex cognitive tasks and automate more systems across an enterprise than ever before. These solutions will help organizations dramatically improve efficiency, reducing process tasks that previously took hours to minutes, and driving 3x faster time to value and up to 10x greater business impact across enterprise workflows that include customer service operations, finance, IT, and human resources.
“In today’s business landscape, organizations are forced to improve growth and efficiency by adopting smarter strategies rather than simply increasing their efforts,” says Prince KohliCTO at Automation Anywhere. “Automation has provided a solid foundation, but the advent of AI-driven automation is a revolutionary advancement. It allows us to tackle previously insurmountable tasks, redefine business operations, and achieve extraordinary transformation in enterprises.”
From basic tasks to fast cognitive workflows with enterprise AI agents
One of the groundbreaking new features is the ability to create custom AI agents with the new AI Agent Studio. AI agents take automation to the next level with the ability to learn from enterprise data, make informed decisions, and act responsibly on any enterprise system, accelerating processes by up to 90%. AI Agent Studio offers low-code tools, allowing developers of all skill levels to quickly create specialized AI agents to help with their specific use cases – no data scientists required. These AI agents combine AI and action to tackle more complex cognitive tasks, such as identifying and automatically replacing a product when it’s out of stock. They are adaptive, able to learn from complex enterprise data, and able to act quickly for rapid resolution and higher ROI.
Enterprise AI Agent Highlights:
- New AI Studio Agentgenerally available, provides developers of all skill levels with low-code tools to easily build, manage, and govern custom AI agents. Developers can start with the base template of their choice, including templates from AWS, Google Cloud, and Microsoft Azure OpenAI Service and more.
- Developers will also be able to enrich AI agents with business knowledge through a native Retrieval Augmented Generation (RAG) service and Amazon Bedrock in October. Finally, developers will have built-in rapid testing to ensure results are relevant to each use case before putting AI agents into action.
- Enhanced security and governance equips AI agents with built-in controls to protect and monitor how AI and enterprise data are used to ensure security and compliance. New features include monitoring and auditing of agent and model performance, safeguards for consistent use, and human validation and rapid testing to limit hallucinations and maximize the quality of results. Future Data Masking will automatically remove sensitive data from any input processed by a model.
GenAI 2.0 Process Models – Accelerate the development lifecycle with an AI-powered flywheel
The underlying engines powering the AI + Automation enterprise system are Automation Anywhere’s unique GenAI process models. GenAI 2.0 process models are uniquely designed to accelerate process discovery, accelerate automation creation by 30%, accelerate document processing by 90%, and increase automation resiliency by 50%—beyond what LLMs alone can deliver. The models are optimized with rich metadata from over 300 million process automations running on Automation Anywhere’s cloud-native platform.
A new set of developer automation solutions based on the new GenAI 2.0 process models includes:
- Automator’s New AIGenerally Available, a comprehensive set of generative AI products and capabilities to accelerate the automation lifecycle, making it faster and easier to create, deploy, and manage automations. Features include:
- Generative recorderenabling teams to build more resilient UI automations with a generative AI fallback that automatically detects changes in a source application’s interface and self-heals in real-time to keep working, reducing automation downtime by up to 50%.
- Improved AutopilotAvailable for general access, Autopilot enables cross-functional teams to move from discovery to automation in record time by quickly converting process documentation into process automation blueprints using generative AI. Autopilot now allows input from any BPMN-formatted discovery tool to be used to create automations.
Document Automationwhich has seen exceptional customer response and 9x customer growth year-over-year, leverages generative AI enhancements for real-time processing of any document type, including unstructured documents, and achieves over 90% accuracy. Businesses can now quickly capture data in the workflow from any document type with the new ability to extract data from complex tables, over 30 supported languages, and expanded template options. Setting up and deploying templates is faster and easier than ever with a new test and configuration experience and new support for on-premises deployment.
“Automation Anywhere continues to seamlessly integrate AI and automation to help customers get the most out of their AI investments. These latest platform enhancements and features, including AI Agents, make AI-powered automation even more accessible, enabling organizations and employees to leverage AI in new ways, helping them work smarter than ever before,” said Maureen FlemingVice President, Intelligent Process Automation Research Program, IDC.
Accelerate your business productivity with AI solutions for business
To help customers quickly generate value, Automation Anywhere also offers a suite of AI-powered solutions to help accelerate business outcomes across all key business functions.
- Automation Co-PilotThe integrated business assistant for organizations everywhere is now conversational (in preview) thanks to a new integration with Amazon Q Service. It’s now faster for business users to get work done across any application with chat capabilities for on-demand support to ask questions to knowledge bases, call AI agents, or launch automations. Enterprise-ready Automation Co-Pilot can be embedded into any application a user is working in and act on any system in an organization.
- Service Operations Solutions AcceleratorAvailable as a standard product, helps teams achieve business impact faster with pre-packaged AI agents and pre-built workflows for a variety of service operations use cases. Employees can improve every customer interaction with the ability to not only quickly execute process automations, but can now tap AI agents to perform cognitive tasks such as order management, returns processing, and service Q&A. In the coming quarters, new solution accelerators will roll out for finance, IT, HR, and industries such as healthcare, banking, and manufacturing.
About Automation Anywhere
Automation Anywhere is a leader in AI-powered process automation that puts AI to work for organizations. The company’s Automation Success platform is powered by purpose-built AI, generative AI, and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations around the world to unlock productivity gains, drive innovation, improve customer service, and accelerate business growth. The company is guided by its vision to power the future of work by unleashing human potential through AI-powered automation. Learn more atwww.automationanywhere.com.
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Automation Anywhere is a registered trademark/service mark of Automation Anywhere, Inc. United States and other countries. All trademarks mentioned are the property of their respective owners.
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