Girnar AI Innovation Lab Partners with CarDekho Group investment arm, Girnar Vision Fund (GVF).
This collaboration is expected to transform the customer support industry with advanced AI-based solutions.
Thanks to their product Uservox.ai, the partnership aims to revolutionize the way businesses interact with their customers, using AI– voice robots, chatbots and computer-driven conversational tools to improve interactions.
These technologies are designed to make the customer experience more personalized, efficient and seamless.
Focus on AI-driven virtual assistants
Founded in April 2024 by Saurabh Mathur and Shraddha Srivastava, Girnar AI Innovations Lab specializes in developing AI-powered virtual assistants. These solutions use advanced natural language processing (NLP) and machine learning to address complex customer engagement needs across industries such as automotive, insurance, edtech, and fintech.
With the support of CarDekho, these AI solutions will be further refined to handle customer interactions across multiple Indian languages and dialects, offering both voice and text support.
Leverage CarDekho’s expertise
This partnership will enable Girnar AI Innovations Lab to leverage CarDekho Group’s extensive industry experience across the automotive, insurance and credit sectors. This will help refine their AI-driven voice bots for specific industries and expand their reach across geographies.
This collaboration paves the way for rapid testing, market expansion and rapid iterations, positioning Girnar AI Innovations Lab as a key player in AI-powered customer support solutions.
Management Comments
Saurabh Mathur, Founder, Girnar AI Innovations Lab, said, “We are delighted to partner with CarDekho Group, a leader that has consistently set new standards in customer service and innovation. Our goal is to improve the way businesses interact with their customers using AI-powered voice solutions that understand local languages and nuances. Together, we aim to create more efficient, personalized and engaging customer journeys.”
Amit Jain, Co-founder and CEO, CarDekho Group, said, “Girnar AI Innovations Lab harnesses the power of AI to transform customer engagement and product experiences in a smarter, more intuitive and more personalized way. With Girnar Vision Fund, we aim to support these innovative startups, providing them with the resources and mentorship to revolutionize not just the automotive sector, but the entire technology landscape in India.”
CarDekho’s broader strategy to drive innovation
CarDekho’s investment in Girnar AI Innovations Lab is part of Girnar Vision Fund’s broader strategy to support innovative startups across various sectors including autotech, fintech, insurtech and other high-tech industries.
Launched in late 2023, the Girnar Vision Fund has already supported several forward-thinking companies, including BiUP Technologies.
