NEEDHAM, Mass., November 8, 2023 – International Data Corporation (IDC) today presented its global artificial intelligence (AI), GenAI and automation forecasts for 2024 and beyond. The predictions were presented by Ritu Jyoti in a IDC FutureScape Webinarwhich is available for replay on demand.
Although AI is not a new technology – companies have been investing heavily in predictive and interpretive AI for years – the announcement of OpenAI’s GPT-3.5 series in late 2022 has captured the world’s attention and triggered a wave of investments in generative AI. As a result, IDC expects global spending on AI solutions to reach more than $500 billion in 2027. In turn, most organizations will experience a notable shift in the weight of technology investments towards implementing implementation of AI and adoption of AI-enhanced products/services.
“ChatGPT’s explosive global popularity has given us AI’s first real inflection point in public adoption,” says Ritu Jyoti, group vice president, global market research and consulting services for artificial intelligence and automation at IDC. “As investments in AI and automation increase, a focus on outcomes, governance and risk management is paramount.”
IDC’s FutureScape 2024 study focuses on the external factors that will change the global business ecosystem over the next 12 to 24 months and the issues technology and IT teams will face as they define, develop and govern technologies needed to thrive in a digital environment. world.
A closer look at IDC’s top ten predictions for artificial intelligence, GenAI, and automation reveals the following:
Mitigating the risks of GenAI: Accelerated efficiency and catastrophic risk are the two sides of GenAI’s shiny new coin. To reduce risk, cloud and software platform providers will bundle GenAI security and governance packages with their core services to add value and differentiate their offerings.
Various regulatory requirements: Efforts to regulate the deployment and development of AI systems will vary by region and country. These various regulatory requirements will likely push organizations to take more progressive approaches to AI deployment, which will also increase time to value.
Chat as standard user interface: Conversation is already emerging as the standard user interface (UI) for enterprise and consumer applications and solutions. These conversational AI interfaces will significantly impact customer engagement, sales, marketing, and even IT help desk.
The focus is now on results: As their understanding of automation evolves, project sponsors have moved from a technology-driven approach to a results mentality where they demand tangible proof of the value delivered for their investments, measured by KPIs aligned with commercial and financial results.
GenAI-based tools automate software quality: Because of the value that GenAI brings to automated testing, IDC expects it to rapidly change the software testing landscape, with vendors becoming capable of producing a significant percentage of tests to reduce manual effort and improve test coverage. testing, leading to better code quality.
GenAI Transforms Application Modernization IT Services: Increased use of AI in application modernization IT services can streamline efficiencies, improve service delivery speed, and strengthen IT service margins.
Bringing AI to Knowledge Discovery: The latest advances in generative AI have driven high demand for features like natural language question answering and conversational search to support self-service knowledge discovery.
Monetizing GenAI: If technology is a source of advantage, it is the business model that will help companies monetize generative AI and generate sustainable competitive advantage. By 2024, 33% of G2000 companies will leverage innovative business models to double their GenAI monetization potential.
AGI on the horizon: Several groups are working on artificial general intelligence (AGI) and companies will experiment with AGI systems by 2028. As it progresses, AGI will be transformative, impacting everything from the job market to the way we understand concepts such as intelligence and creativity.
Changing bullet priorities: Until AI workloads that require offloading tasks from server processors to accelerators standardize on algorithms and software stacks tailored to server processors, purchasing accelerators (GPUs, FPGAs and AI ASIC and ASSP) will eat into the purchase of server processors (CPUs).
IDC’s global forecasts for artificial intelligence and automation are presented in detail in the report, IDC FutureScape: Global AI and Automation Forecast for 2024 (IDC #AP50341323) and IDC’s global GenAI forecasts are presented in the report IDC FutureScape: Global Generative Artificial Intelligence Forecast for 2024 (IDC#US51291623). Copies of these reports are made available to qualified members of the media. To request a copy of the report or to schedule a one-on-one interview with Ritu Jyoti, please contact Michael Shirer at presse@idc.com.
In addition to today’s AI webinar with Ritu Jyoti, IDC is hosting four other FutureScape webinars focused on IDC’s 2024 forecast. Details and registration for each of these webinars are available at www.idc.com/events/futurescape.
About IDC
International Data Corporation (IDC) is the world’s leading provider of market information, consulting services and events for the information technology, telecommunications and consumer technology markets. With more than 1,300 analysts worldwide, IDC provides global, regional and local expertise in technology, IT benchmarking and procurement, as well as industry opportunities and trends in more than 110 countries. IDC’s analysis and insights help IT professionals, business leaders, and the investment community make fact-based technology decisions and achieve their key business goals. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), global leader in technology media, data and marketing services. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC And LinkedIn. Subscribe to IDC Blog for industry news and information.
