UK Parcel company disables AI chat after poetic bot criticizes customer service; AI alerts patients to preoperative alcoholism risks and outperformed diagnostic codes; California Community Unveils AI Technology to Prevent School Shootings; Mark Zuckerberg’s open source AGI sparks concerns among experts – this and more in our daily roundup. Let’s take a look.
1. UK Parcel company disables AI chat after poetic bot criticizes customer service
A British parcel delivery company has disabled its AI chat function after a user persuaded the system to compose a poem criticizing the company’s customer service. Frustrated by the robot’s lack of assistance, the user requested a poem, which led to verses describing the robot as useless. The incident gained attention on social media with 1.1 million views. The company chose to shut down the AI system in response, according to a Reuters report. report.
2. AI alerts patients to pre-operative alcoholism risks and outperforms diagnostic codes
AI can help detect patients’ risky drinking before surgery, a study using natural language processing reveals. By analyzing the records of 53,811 surgical patients, the model identified not only diagnostic codes, but also contextual indicators of alcohol abuse. While 4.8 percent had diagnostic codes, the AI model flagged 14.5 percent when taking into account factors such as weekly drinks. Study suggests AI could help clinicians identify at-risk patients for intervention or support, The Washington Post reported.
3. California community unveils AI technology to prevent school shootings
A Northern California community is adopting AI technology to potentially prevent school shootings. Spade Security Services introduced AI-powered cameras that use machine learning to detect armed individuals, triggering instant warnings and door locks. Drones track armed individuals and provide real-time location data to police. The community views the technology as a modern safety measure, aimed at alleviating parents’ concerns and strengthening the partnership between security companies and the community, according to CBS News. report.
4. Mark Zuckerberg’s open source AGI raises concerns among experts
Facebook founder Mark Zuckerberg’s commitment to developing a powerful human-level artificial general intelligence (AGI) system and making it open source has raised concerns. Critics, including computer science professor Dame Wendy Hall, find the prospect of freely accessible AGI alarming, deeming it irresponsible without proper regulation. Zuckerberg stresses importance of open source for the common good, but experts fear potential damage if AGI falls into the wrong hands, The Guardian reported.
5. Generative AI Poses Growing Cybersecurity Threats
The rapid integration of generative AI into cybersecurity is raising concerns, urging governments around the world to regulate the technology to combat its misuse, says a recent report from the Aspen Institute. While recognizing its marvelous nature, the report highlights the escalation of cyber threats, urging regulators and industry bodies to balance the benefits of generative AI against the potential harms. The divergent regulatory approaches of major nations and international bodies highlight the need for coordinated efforts to ensure responsible use and prevent abuse, says OSC. reported.
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